FAQs
Is it free to use?
BT AvaTalk is a trial and for one month and it is free to use during that time subject to usage limits.
The service is free to users. If the recipient is outside the UK they may be subject to termination charges imposed by their communications provider.
How many SMS can I send?
BT AvaTalk is a trial and for one month your avatar can send up to 10 FREE SMS.
How many voice calls can I make?
BT AvaTalk is a trial and for one month your avatar can make up to 10 FREE voice calls. Calls are limited to a maximum of one hour, after which they will be terminated.
BT AvaTalk lets you call a number of places all over the world. However a number of regions and numbers are blocked. The following countries/prefixes are currently blocked as Voice Call destinations. The list of blocked numbers can be updated without giving notice, where such numbers allow customers to exploit arbitrage opportunities in our pricing. BT AvaTalk is not intended to be used for medical emergencies, satellite communications or other specialist purposes.
| Angola (00244) |
Lebanon (00961) | Noodle Number (078223) |
| Bahrain (00973) | Libya (00218) | Pakistan (00923) |
| Benin (00229) |
Monaco (00377) | Palestinian Authority (00970) |
| Burkina Faso (00226) |
Morocco (00212) | Peru (0051) |
| Cambodia (00855) | Myanmar (0095) | Philippines (0063) |
| Cameroon (00237) | Namibia (00264) | Qatar (00974) |
| Cooke Island Sex Number (00682) | Nepal (00977) |
Republic of the Congo (00242) |
| Cuba (0053) | Nigeria (00234) | Saudi Arabia (00966) |
| Côte d’Ivoire (Ivory Coast) (00225) | Noodle Number (078223) | Somalia (00252) |
| Democratic Republic of the Congo (00243) |
Pakistan (00923) | South Africa (0027) |
| Egypt (0020) | Palestinian Authority (00970) | Sudan (00249) |
| El Salvador (00503) | Peru (0051) | Syria (00963) |
| Eritrea (00291) | Philippines (0063) | Tanzania (00255) |
| Ethiopia (00251) | Qatar (00974) | Trinidad and Tobago (001868) |
| Gabon (00241) |
Republic of the Congo (00242) | UK Personal Numbers (070) |
| Ghana (00233) | Saudi Arabia (00966) | UK Premium Numbers (09) |
| Guyana (00592) | Somalia (00252) | UK Special Services (0871) |
| Iraq (00964) | South Africa (0027) | US Premium Numbers (001976) |
| Israel (00972) | Sudan (00249) | Uganda (00256) |
| Jordan (00962) | Syria (00963) | United Arab Emirates (00971) |
| Kenya (00254) | Nepal (00977) |
Yemen (00967) |
| Kuwait (00965) | Nigeria (00234) | Zimbabwe (00263) |
Can I call both landline and mobile phones?
BT AvaTalk allows you to connect two participants anywhere in the world using a combination of the following:
Traditional land line (PSTN), cellular (Mobile) or softphones (SIP).
Can I call special numbers e.g. 999?
BT AvaTalk does not allow calls to be made to emergency services numbers such as 911, 112 and 999 are not available. You should make alternative arrangements to access these numbers when using BT AvaTalk.
Why do I need a Head Up Display?
You will only be able to find BT AvaTalk Phone Boxes in select number of exclusive Second Life regions. However if you want to use BT AvaTalk wherever your avatar goes then you can use a BT AvaTalk Head up Display (HUD). The BT AvaTalk HUD can be worn by your avatar so that it appears in the peripheral vision of your avatar.
Where can I find the BT AvaTalk Phone Box?
You will only be able to find BT AvaTalk Phone Boxes in select number of exclusive Second Life regions.
Why can you only find BT AvaTalk in a few places?
You will only be able to find BT AvaTalk Phone Boxes in select number of exclusive Second Life regions.
Why is BT AvaTalk only available for one month?
BT AvaTalk is only available for month because BT would like to understand how avatars in Second Life use the service.
Why is do I have to wait before the person I call answers their phone before I can speak to them?
To protect users from malicious calling BT has built BT AvaTalk so that the person you ring has the opportunity to accept or decline the incoming call. Once you have selected to ring a number the owner of that number will be called first. On answering the call they will receive a voice message asking them to dial “1” if they would like to accept the call. Once they have accepted you will receive an incoming call connecting you to that person.
